FREQUENTLY ASKED QUESTIONS:
Do you supply a catalog?
No - Because we are continually
updating our website with new products we are not
able to supply a printed catalog. We updated our
customers weekly with Newsletters to display our
new products.
How long will it take to receive
my order?
We ship all orders within 24
hours of receiving your order. Orders placed over
the weekend will be shipped on Monday. Most orders
take 3-5 business days for delivery. You will
receive an automatic e-mail from UPS with a
projected delivery date once your order has been
shipped.
What shipping method do you use?
We utilize UPS Ground Service.
Orders being sent to Alaska, Hawaii and Puerto
Rico are mailed through the United States Postal
Service - Priority Mail.
Do you ship internationally?
We ship internationally through UPS Expedited
Delivery. We must receive a faxed copy of a recent
credit card statement to verify the credit card
number and shipping address.
Do your products come with
the original designer’s labels on them?
No. All of our products are
inspired designs. We do not sew, glue or emboss
the original designer’s name on our products.
Can I make a purchase by phone,
mail, or fax?
Yes. You may call to place an
order over the phone at (702) 616-0997 or
1-800-616-1044 - 8:00 a.m. - 4:00 p.m.
(Pacific Standard Time). You can also fax in
your order (printed from our shopping cart order
form) to 1-702-616-0998.
Do you charge Sales Tax?
Internet business are only
required to charge sales tax for the state that
they are located in. Since we are located in
Nevada, we are required by law to charge sales tax
for all orders shipped to Nevada. No sales tax
applies to all other states or international
orders.
Is your website secure to order
from?
Yes, we use a Secured Socket
Layer (SSL) technology to ensure the security of
your on-line purchase.
What is your Return
Policy?
When
purchasing at wholesale, the sale is final. Any
claim for defective items must be reported to us
via E-mail at sales@handbagexpress.com
within three business days from
the date you receive the shipment. A
Return Authorization Number will then be issued.
We do not accept any defect claim requests after
the three-day period is over or item that has been
used or damaged for any reason. Each claimed
defect item needs to be returned in original
package or it will be identified as misusage
defect. No credit will be issued or replacements
will be approved.
DISCLAIMER:
Handbag Express.com is in no way affiliated with,
representing, associated, or sponsored by any name
brand company or any other designer brands or
their copyrighted products mentioned on our site. We
merely ask you to compare the quality and prices
to that of the name brand products mentioned.
We not represent our handbags or other products to
be original nor do we represent that they are
exact copies of any branded products mentioned.
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